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Didn’t the law change with FACTA?????? If someone knows, please give me a reference of some kind so that I can show them and get a copy. Thanks so much!!!

3 Thoughts on Why is my mortgage company telling me they can’t give me a copy of my credit report? What is the law on this?
  1. Reply
    Kevin K
    February 4, 2014 at 2:40 pm

    I think you’re talking about the FCRA. Only if you are declined a loan for some reason. And even then, they do not provide you the credit report. They only provide you with the reason for decline.

    You have to ask the credit bureaus for your report.

  2. Reply
    Todd S
    February 4, 2014 at 2:45 pm

    Are you working directly with a lender, or with a broker?

    If you’re working with a broker, the broker should be able to obtain the credit report pulled by the lender.

    If you’re working directly with a lender, they should be able to send you a copy as well if you were denied the loan.

    From the FTC website:

    “Under federal law, you’re entitled to a free report if a company takes adverse action against you such as denying your application for credit, insurance, or employment and you ask for your report within 60 days of receiving notice of the action. ”

    If you weren’t denied credit they don’t need to provide a credit report.

    Learn more about mortgage and credit:

  3. Reply
    February 4, 2014 at 3:44 pm

    First responder is correct. But I can get a copy on request from my bank, and some potential lenders will give you a copy as a courtesy if they pull a copy for their own use. (I suspect that they are not supposed to do so.)

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