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I called them and they claim they are reporting it, but when I tried to get a loan recently for something else, the loan officer said Citimortgage wasn’t showing up on my credit report. Why would it not be on there.

They verified and have my correct social security number.

3 Thoughts on Why is Citibank Mortgage not reporting my payment history to the credit bureaus?
  1. Reply
    March 22, 2013 at 1:35 am

    Did you ask which credit bureau Citibank is reporting to? Which the lender used? Not every creditor uses all three. Is this a new mortgage?

    Pull a copy of your credit report ( and see what shows up.

  2. Reply
    March 22, 2013 at 2:21 am

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  3. Reply
    March 22, 2013 at 2:41 am

    The Loan Officer can simply send a form called a Verification of Mortgage Payment directly to CitiBank, with your signed authorization to release information form, and get the same information shown on a credit report …………….I’m surprised he doesn’t know that.

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