I purchased some Xmas gifts online and had them shipped through USPS with tracking #. The tracking # says that the package was delivered and I never got it. I was home and witnessed the mailman come to my house on the day it says it was delivered and all I got was letters. I have contacted the post office who says it was a substitute mailman that day and that they would keep their eye out for the package. I didn’t have insurance on package, but shouldn’t USPS be held responsible as either this mailman kept my package or delivered it to the wrong house? Either way I don’t think I will ever use USPS again for my holiday shipping needs!