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We sold our house and we have misplaced the manual for a few items: garage door opener, security system. All I think you can get online, but I’m not sure. Buyers are threatening to take this further (what do they mean?). I don’t remember ever thinking that the manuals were a necessary part of the house sale. We will try to locate them out of good will, but is there really an obligation on our part to leave manuals for every appliance and such?

10 Thoughts on Real estate question- after house sale, are buyers obligated to leave manuals?
  1. Reply
    reporter
    June 23, 2011 at 4:37 pm

    no. it’s a nice thing to do, though.

  2. Reply
    ~*Mama-of-Two*~
    June 23, 2011 at 5:15 pm

    Not at all. Most people throw the manuals in the trash. Unless it was written specifically that the manuals came with the house then dont even worry about it. The buyers cant back out because of that.

  3. Reply
    Ryan M
    June 23, 2011 at 5:34 pm

    Not at all. An AS IS sale, is just that AS IS. That is NOT your issue to deal with. If it was REALLY that important to them, they should have asked for them as part of the sale.

  4. Reply
    glenn
    June 23, 2011 at 5:52 pm

    Every house I have ever sold they have left any paperwork or manual or key they have. They have often no longer had the key to the over head garage door and often they have lost a manual or two.

    You are right. The manuals are very often on the internet. If the buyers are really bad then try and download the things for them. Otherwise you may have to pay an attorney to get them to quit calling you.

  5. Reply
    daeve930
    June 23, 2011 at 6:16 pm

    If you have them, you can give them to the people. But who doesn’t lose things over the years. I wouldn’t have clue where to even look for that stuff. If I found those things while I was packing, I’d put them all together for the new owners, but if you don’t have them, you don’t have them. Would they really get a lawyer for some owner’s manuals? That seems pretty ridiculous to me. I don’t know what else “taking this further” could mean.

  6. Reply
    My Take on It
    June 23, 2011 at 6:49 pm

    Buyers are threatening to take this further? What is wrong with these people?

    I have bought a few houses, and never have I thought that the sellers had to supply me with manuals! Even before the internet.

    I wonder what they think they are going to get by going further? Why would someone either think they could sue or stop the sale due to manuals not being located?

    Obviously, these manuals CAN be ordered by the manufacturers or looked at online.

    No, unless it was specifically written in the sales contract as a contigency of the sale that you had to leave every manual that goes with things, they are a bit too >>> retentive. LOL

    Maybe look up the websites and print out the manuals or give them the site where they have instructions on the equipment.

    What is the world coming to!? LOL

  7. Reply
    acermill
    June 23, 2011 at 7:14 pm

    There is no obligation on your part to provide manuals. Frankly, I’d tell these clowns toi buzz off and find the manuals on the internet themselves.

  8. Reply
    sassy25
    June 23, 2011 at 7:18 pm

    No. Last house I sold I handed over a box of original plans and manuals for every product in the house. Both Lawyers and realtor said this is the first time they have ever seen that. So not to worry

  9. Reply
    QUAGMIRE
    June 23, 2011 at 7:28 pm

    You have no obligation what so ever to leave a manual. If the buyers can’t figure out the garage door or alarm system on their own, then something is terribly wrong. If there is nothing in your contract stating the manuals etc….(which most likely there isnt) then you have no obligation to find it for them.

  10. Reply
    murigenii
    June 23, 2011 at 8:25 pm

    Absolutely not. You can be nice, look for them and pass on any manuals you find. But if I sold my house and then the buyers said something like that to me I’d tell them sorry ain’t got any. I wouldn’t spend one second looking, not after a rude demand like that.

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