I had frozen all 3 CRAs, but will need to unfreeze them again. With Experian, I recevied a letter in the mail after freezing, The letter includes a PIN they assigned for the freeze/unfreeze. When I try to unfreeze online or by phone, it does not work. The PIN they generated is15 digits that starts with 000000 (six zeros). The online form to unfreeze doesn’t even take 15 digits for PIN. So my question is the PIN really 15 digits or do I not include the first 6 zeros? Not sure what it is about Experian, but the work “SUCK” keeps rolling around in my head.
Experian PIN —> 000000123456789
Experian PIN —> 123456789