Navient Goodwill Letter

Navient Goodwill LetterNavient Goodwill Letter
Edwardkig asked 4 years ago

I received a call from the Office of the Consumer Advocate at Navient. he representative told me that they were no longer allowed to do goodwill credit retractions, because of something in the Fair Credit Reporting Act. But we were on the phone for almost an hour trying to find an error or loophole. Ultimately we didn’t, but I appreciated his effort. Was what he said true or was that generic mumbo jumbo?

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