Macys Still Not Updating

Macys Still Not UpdatingMacys Still Not Updating
richeventtula asked 5 years ago

My CRs have not  been updated since August (EQ and TU) and September (EX). I have seen several reports of this issue but am wondering if anyone else still has not had their CRs updated, or if you did, do you know if anything triggered it?


I haven’t used the card in a long time so I made a small purchase at Xmas to see if that does anything after the next statement in January but it’s been really frustrating to not see the balance update so I’m wondering if there is anything else I can do.  Their customer service dept has been of zero help.



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