Federal Student Loan Reporting – “Customer unable to locate consumer student loan”

Federal Student Loan Reporting – “Customer unable to locate consumer student loan”Federal Student Loan Reporting – “Customer unable to locate consumer student loan”
NeldaFer asked 4 years ago

I received an alert from MyFico indicating that a change had been detected on my credit report… I reviewed the change and determined that Great Lakes (company that handles federal student loans) changed the description on  both of my student loans with them from “student loan” to “Customer unable to locate consumer student loan”. Any one have any idea what this means? It does not appear to be impacting my score in a negative manner, but I would like to know what it is. 

 

I called the loan company Great Lakes and they indicated that they would not have done that and that it must have been the credit bureau (equifax)…. Which does not make any since all they do is report what the loan companies tells them, or at least I thought so.  I contacted Equifax and was forced into purchasing a Credit Report through them in order for them to be able to review it however they were not able to provide any additional information (at least that department) and I was told that I would need to call another number, there dispute department and they would be able to tell me more. 

 

Any one have any ideas what this is and what I should do about it? I mean since it is not showing as negative information is it even worth looking into any more? 

 

Thanks in advance. 

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