Thank you for contacting Chase about unable to view the
FICO scores. We welcome every opportunity to serve you.
In order to view the FICO scores, you will need to change
your current account to Chase Slate with credit score.
Please review the following information before we process
– All enrolled features on the account will be retained.
– Any promotional balances attached to the old account
will transfer to your new account based on the terms of
the original promotion.
– Your FICO Credit Score is for your educational purposes
and based on data from Experian. It may be different from
other credit scores used by Chase and other lenders in
making credit decisions. This information is available
online to active, primary cardmembers only at Chase.com
provided Experian has sufficient credit history in a
credit file for FICO to generate a score.
– If you have previously been excluded from receiving
solicitations, you will continue to be excluded going
– Please note that, your expiration date and signature
panel code will change. If you have automatic charges
billed to this account, you will want to inform those
merchants of the new expiration date once you receive your
If you wish to continue with this request, please reply
using the Secure Message Center. We’re not able to process
your request unless we receive your confirmation.
If you have any further questions, please reply using the
Secure Message Center.