I submitted a BBB complaint against Penn credit collection agency due to them not removing the item that they said they would. Below is the response:
MESSAGE FROM BUSINESS:
I have reviewed and investigated the complaint. Penn Credit did send a deletion record on March 12, 2015. The credit bureaus didn’t update. I sent in an deletion request through E-Oscar. Please allow 30 days for the update. If Ms. Carter should have any additonal questions please have her contact Thomas Perrotta, Vice President direclty toll free (Mod Cut-Direct contact info isnt allowed in the public forum). Thank you for your assistance in the resolution of this matter
My question is, if for some reason they don’t delete. Is their response sufficient enough to submit to the CRAs to get it removed?