Article Score0

I have taken on a temp job cold calling people and selling them windows, doors, conservatories etc. I don’t actually have to get them to buy, just to say what home improvements they would make and to agree to a call back from the manager (who then makes an appt for a free quote).

I have a script to use, but I am not very good at selling. Please give me some hints and tips on how to improve?

(Btw I do feel like the scum of the earth already so no comments about annoying sales people, I know already!)
This is on the phone btw, not knocking on doors.

12 Thoughts on How to be successful in sales – cold calling, selling windows etc?
  1. Reply
    deadman
    April 22, 2012 at 4:37 am

    i really sympathise, those jobs are terrible. The only advice I can give is to try and be positive about every call, if you dont the listener will pick up on it and your success rate will plummet.

    Over than that find yourself a decent job, you’ll be happier for it.

  2. Reply
    Emma-Lou
    April 22, 2012 at 5:11 am

    well dont knock on my door i hate cold callers, never ever buy from my doorstep, allready have double glazing anyway but still get the odd t**t who knocks on the door trying to sell me double glazing.

  3. Reply
    janeyp
    April 22, 2012 at 6:04 am

    be prepared to take loads of crap without losing your temper, dont call people at stupid hours and be prepared to hear NO alot. Dont push to hard otherwise people know you are gaining money big time. Try to make out your asking ther opinion and dont phone me because i get really annoyed with sales calls. Good luck in the new job x

  4. Reply
    sausage
    April 22, 2012 at 6:12 am

    if you feel youreslf running out of things to say just start all over again the chances are they dont listen to anything you say ,so just keep doing the numbers.you will then make a good average ,or get a job where the customers come to you

  5. Reply
    Jedi Master YODA
    April 22, 2012 at 6:47 am

    Glad to hear you have a script.

    Do you have more than one to choose from to alternate your approach? And measure the effectiveness of your TeleConsulting???

    You want to talk about benefits, features, and convenience of your products and services. Ask Probing Questions? Open-Ended Question? To obtain feedback from the prospect.

    If you SMILE on the Phone you will make a good impression so don;t worry the more you smile and dial the better you will get at TeleConsulting.

    Talk with a fellow co-worker who is great on the phone?’

    Talk with the top producer and ask for some tips for success?

    Talk with your Supervisor/Manager and ask for feedback and tips?

    GOOD LUCK! 🙂

  6. Reply
    Lisa T
    April 22, 2012 at 7:08 am

    i worked in windows,(selling to builders), i don’t agree with how the retail side try to sell. 1) if people want windows then they know there are enough firms around to go and look at. 2) Why phone the people, you can’t see if they need windows or not so you are wasting a phone call and peoples time.
    Good luck with the job, rather you than me.

  7. Reply
    karla
    April 22, 2012 at 7:40 am

    Y do you feel like scum of the earth selling windows and doors, I have been in the double glazing industry for 10 years now and I have made lots of money and I love it you meet the most interesting people. Sound like to me you should give up because with a attitude like that your not going to sell anything, just move on its not for you. Don’t mean to sound harsh but Sales is harsh.

  8. Reply
    shekar
    April 22, 2012 at 8:21 am

    you are lucky, 4 u hv the bst job on earth. Trust me on this. If you can make a start u have done good job to begin with. Just keep it going. with the info u hv given:- In your cold calling,approach every “suspect” with the aim of converting them to your prospect. make up your mind and talk accordingly. Reherse, with your friend for another colleague b4 ur step into the market.
    In the market anticipate the unanticipated! move with care.
    There are lots of books to browse n read, keep it in mind.

    No has tasted sucess right at the beginning. test the market for ur products. collect feedback from existing customers and always have PMA. good luck. Let me know if you need any more help.shekarbangalore@yahoo.com

  9. Reply
    Davy B
    April 22, 2012 at 9:12 am

    Is a “salesman” the most useless job? Seriously though if someone actually wants something don’t they go out and find it.

    I actually wanted double glazing and called the salesman who quoted and when I said that I was going to get extra quotes said “but it’s this price only today”. I said then in that case he wouldn’t get the job. Surprisingly when I got the other quotes some days later he was back with an even better deal!

  10. Reply
    ANN A
    April 22, 2012 at 9:41 am

    The thing that annoys me about sales people is that they never ask you if you’re free to talk or are busy. I think instead of just starting your sales pitch,ask if the person is free to talk.That way the person will perhaps listen to you as you appear to be polite.

  11. Reply
    gellygoggles
    April 22, 2012 at 10:39 am

    Scripts are really obvious… you can almost hear someone reading from them! Be friendly, polite, apologise for disturbing them. Establish if they need any of your products way before trying to get an appointment. Most people can smell a canvasser trying to make small talk so explain straight away what you are calling for. Once explained, ask if it’s a good time to call and if not ask them the best time to call them back so as not to bother them. People are more likely to aggree to an appointment if they feel they are in control of the situation. If they say no thanks, just assume they already have double glazing etc. And most of all, SMILE. Even though they can’t see you it will alter the way you sound down the phone i promise!

  12. Reply
    quackpotwatcher
    April 22, 2012 at 11:06 am

    awol.telemarketing companies have the power,provided that they might be inclined to listen,to turn a workforce from heavy hitters predominating instead of the greater volume of modest to proven low end sellers,,,,,,,you already knowem both,,,the low end folks follow the script(the 80 percenters),,,,,,,make a couple ,sometimes a few appts/sales in the am,1 sale in the pm,,,,,,make a few bucks & go home,,,,,the other guys(the 20 percenters) produce quadruple the revs in coldcalling in the first 3 or 4 hrs,a lot more than the slojo,,,,,THEY end up calling from home,make house pmt,maybe have a sailboat,an rv,brand new home theatre system,,,,,,,,,,,,,,,the former,,and the latter have this difference,,,,different voice patterns,perhaps identifiable with audio equipment such as they use on tvs csi miami,,,,,it takes audio and either shows sound bites in graphic hills,points,peaks,like a polygraph,and has slider buttons that alter sound,slow it down,speed it up.the top seller might be an educated intelligent closer(frequently overrides customer resistance,and gets customer to say yes),,,,,,the the low seller usually gets customer resistance,hostility,,,,,,,,,sometimes the high seller is a jerk,a dirt bag,,,,,,,,but one who makes revs for the company,,,,,,,in my opinion only because of the voice tones he posseses,,,,i think this has to do with biology.and nothing to do with psychology.dale garnegie,sales motivation,,,having the right voice profile is an imperative to make money in cold calling tmktg,,,,,,and here the reason,,,,,the voice that humans react to on the phone has similar tones to the voice of parent in early years,,,,,whether dad,mom,,auditory circuits in kid get imprinted with voice patterns of adult in charge(like newly hatched birds lock on to and bond with the first thing that moves,,,,maybe moma bird a human child,etc),,,,,with humans ,its the hearing circuits,,,,,when a killer cold caller reaches a prospect by phone 30 or 40 years down the road,,,,,,,his voice triggers and acoustical memory,which induces compliance(a sale & close),,,,,,it takes some time & money to determine what these tones look like on a graphic equalizer/sound shaper ,i think they’re there,,,,,,,greater proportion of revs of these companies(80 percent) produced by 20 percent of the work force,,,,,,and the converse is ,,,,,,,80 percent of workers produce 20 percent of tm revenues

    Leave a reply

    Register New Account
    Reset Password