GW Help? OC has no record of my account?

Tips and Deals Forums Consumer Credit Improve credit GW Help? OC has no record of my account?

This topic contains 0 replies, has 1 voice, and was last updated by  recastwebsbridel 7 years, 1 month ago.

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    recastwebsbridel
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    I have an old account, showing as negative, on my CR. *It is from Credit One Bank. *The account was past due, then paid in full and closed. *It never went to collections and was not a charge off. *I was in the process of working on a GW letter asking them to delete and I decided to give them a call.

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    The person I spoke with said that she has no record of me holding an account with them – she searched by my social/name/address/DOB, as well as the partial account number that I was able to retrieve from my CR. *She recommended that I file a dispute with the CRA and is transferring me to an account specialist (I’m on hold right now) to further investigate.

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    I’ll see what the account specialist is able to find, but if Credit One has no record of my account, but it is showing on my CR, should I request that they send a letter to the CRA’s stating that I never had this account? *Do I file an online dispute? *What are my options to get this removed since Credit One has no record?

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