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Just got an odd e-mail from [email protected],com, saying…
“We have reason to believe that the integrity of your personal information may have been compromised due to a security breach of the DHI Mortgage Loan Prequalification Website. On the evening of Friday, February 10, 2012, DHI Mortgage became aware that a software security breach by unknown external sources occurred in its Internet Loan Prequalification System. Upon identifying the security breach, DHI Mortgage has taken immediate steps to remedy the breach by isolating the affected server, purging certain affected files and modifying our electronic security measures to address this specific issue. Only the data you provided during your online prequalification process with DHI Mortgage could have been compromised. At the time of prequalification, information you provided may have included, but is not limited to: name, date of birth, contact information, marital status, social security number, employment and financial information (including income, asset and liability information)”

It goes on saying for me to contact Equifax, Experian, TransUnionCorp.
With there links and phone numbers.

“You may also contact the credit bureaus listed above or the Federal Trade Commission (“FTC”) for information about security freezes. Please see below for the FTC’s contact information.”

This smells funny since it’s using my old home address from 3 years ago

24 Thoughts on E-mail scam or not. Please help?
  1. Reply
    February 3, 2014 at 5:31 am


  2. Reply
    February 3, 2014 at 5:42 am


  3. Reply
    Dan B
    February 3, 2014 at 6:23 am


    I received a similar notice last week, but it was not on the internet but through the US mail. Do not click on the links they provided. It will most likely NOT take you to the credit bureaus but to their “look alike” web site. It will appear that you are on one of the credit bureau’s web site, but in fact you’ll be on a rouge site made to look like a legitimate site. They will ask for personal information that will allow them to drain your bank account, create a credit profile in your name and basically ruin you financially.

    As you noticed, they used an old address.

    But it could still be legitimate if you did have business with DHI Mortgage. Get a credit report from the agencies, but go to their site through your address bar, not the link in the email.

  4. Reply
    Steve B
    February 3, 2014 at 6:55 am

    Just assume ALL eMail about anything financial is a SCAM and you will be 100% right …

    … especially now you have been ‘warned’ 🙂

  5. Reply
    February 3, 2014 at 7:18 am

    For 100% peace of mind CALL THEM and find out if they sent out the email, sheesh where has common sense gone.

  6. Reply
    February 3, 2014 at 7:42 am

    It is not a scam. there was a security breach of their online prequalification system. The address you used when you completed the form years ago is the address they have for you. You should contact the credit bureaus to put a fraud alert on your credit to prevent any unauthorized activity. There will be news about this coming out today, but the company wanted to get information out to those that may be affected as quickly as possible. This is not a scam I promise.

    If you are not comfortable clicking on the links or using the #s provided you can lookup the contact information for the credit bureaus as well.

  7. Reply
    February 3, 2014 at 7:45 am

    Not a scam, i just called DHI

  8. Reply
    February 3, 2014 at 8:43 am; there is nothing there about a DHI mortgage breech.

    Nor is there anything in the news about it

    Your search – DHI Mortgage Loan security breach – did not match any news results.

    I go with scam.

  9. Reply
    February 3, 2014 at 8:54 am

    SCAM !!!
    BEWARE !!!

  10. Reply
    Billie R
    February 3, 2014 at 9:47 am

    Me too! I just called and got a voicemail. It kind of set me back considering I am in the process of buying a home. Makes me wonder if my information is secure with my current lender. It better be a scam.

  11. Reply
    February 3, 2014 at 10:41 am

    I got the same thing. The strange thing is, they used my maiden name, and I don’t recall ever looking for a home before I was married, which was four years ago. So, some people are saying it’s a scam, some people are saying it’s not, so which is it please?

  12. Reply
    Angelica Lopez
    February 3, 2014 at 11:15 am

    My husband and I both received the same email. I contacted DHI and it is valid, they provided me with a number to their compliance department that can provide more information regarding the breach. The phone number is 1-866-883-5556. DHI’s phone number is 1-800-858-4068 if you want to call the main number instead.

    Hope this helps.

  13. Reply
    February 3, 2014 at 11:45 am

    Myself, my husband and my neighbors all received the same email. I called DHI Mortgage and it is legit!
    My question is this happened with my husbands payroll company last year and he was provided with free credit monitoring/fraud protection. Why is DR Horton not offering the same? I guess that’s DR Horton for ya! Always thinking of themselves!

  14. Reply
    February 3, 2014 at 12:00 pm

    This is not a scam. I thought it was a scam until I contacted my local DHI mortgage and inform them of the email that I received from them. They told me it is not a scam and I need to contact all three credit bureaus. EVEN I DO NOT HAVE A DHI HOME OR MORTGAGE I REMEMBER THEY DID PRE-QUALIFIED ME FOR A HOME ABOUT 3 YEARS AGO. What I am clarifying is that they do keep your information history files in there data.

  15. Reply
    Ms Brown
    February 3, 2014 at 12:11 pm

    I’m curious too.
    Got the same email today at WORK! My payroll company had a security breach last year too. Hmmm


    SO, I say SCAM….calling tomorrow ….


  16. Reply
    February 3, 2014 at 12:46 pm

    DHI is not responding to me by phone or email. I have started contacting all the news stations in my area so the story gets out there. We need to make sure that this is not a scam and that DHI covers all cost of their secrity breach. When a bank has a breach, they are required to cover all losses. We need to hold DHI accountable.

  17. Reply
    February 3, 2014 at 12:49 pm

    I live in Austin, TX where their main branch is located (Riata Trace Parkway). I stopped by on my way to work this morning to confirm the legitimacy of the email. It is true, they did have a breach to their pre-qualification server. I’d agree with with poster stating we need to hold them accountable. When Sony was breached, they got credit monitoring for all affected. We should seek the same. It is not a SCAM, look at their website..

  18. Reply
    February 3, 2014 at 12:54 pm


  19. Reply
    Double G
    February 3, 2014 at 1:22 pm

    I just called DHI Mortgage here in the Austin location, and they said it’s real.

  20. Reply
    February 3, 2014 at 2:20 pm

    I called 2 separate branch managers and they both confirmed it. I did a fraud alert, but not using the links in the email just in case.

  21. Reply
    February 3, 2014 at 2:35 pm

    This has now been posted on the DHI Mortgage website. So it’s definitely real.

  22. Reply
    February 3, 2014 at 3:27 pm

    I just called Equifax and the costs for the level of protection they, in the email from dhi, recommend is 14.95 per month

  23. Reply
    February 3, 2014 at 4:09 pm

    Go to DR Horton’s web page. This IS NOT a scam their servers were breached.

  24. Reply
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