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Country wide lost my house payment this month. I sent the check to the southern california adress and they say it never arrived. Their customer service was very poor and they could care less that it was lost and said the post office is not their problem. Has anyone else had this problem with country wide home loans?

3 Thoughts on Any problems with country wide home loans?
  1. Reply
    Serge M
    February 9, 2014 at 1:25 pm

    Countrywide has had many serious problems and is under investigation by the federal government. They are accused of obtaining loans under false pretenses, cheating customers who don’t understand the papers they have to sign. They also have problems with handling current loans.

    What you experienced is not uncommon. It is possible that the check did not arrive, but it is also possible that they lost it. find out from your bank if the check has been paid. If it has, you have evidence that your loan is current. If it has not been paid, you may have to stop payment and issue a new check.

    It is best to arrange for the mortgage company to pull the monthly payment out of your bank account automatically, because in that case a late payment is their problem.

  2. Reply
    Keep On Trucking
    February 9, 2014 at 2:25 pm

    They’re dangerously close to bankruptcy, a lot of speculative reports claim. They and their employees are likely losing hope and concern for the day-to-day activities.

  3. Reply
    the d
    February 9, 2014 at 2:29 pm

    yes. they absoulutley refused to drop the mortgage insurance premium that i was charged for even though i had more than 20% equity.

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