I have a TV problem and after dealing with customer support, and all three tiers of technical support, they are fixed on not honoring my warranty.
I ran into this quote online, “True enough, but the fact remains that Vizio does not maintain a spare parts inventory for their panels. The 90 day return is just that, (obviously) no longer useful after 3 months. The one year warranty includes in home service, but any failure during the extension period means swapping for a refurb, with all the RMA/transport/shipping/delivery hassles and expenses that go along with it. Should anything fail beyond the extension, you’re still stuck with a $ 1200 ashtray/coffee table, while footing the bill for a new (probable tier 1) flat panel. This is not some far fetched scenario; there are (former) Vizio owners out there dealing with this dilemma.”
Have you had a problem with Vizio honoring their warranty? Or had repeated repeated attempts made to fix the same problem?
vizio not honoring warranties vizio not honoring warranty
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