We bought a house owner financing over a year ago. We had homeowners warranty on our roof for full 12 months, that guarantees any roof repairs and damages. We tried to claim the roof warranty with our private mortgage company but he said the roof was fine and it had no damages at all. Anyway, we claimed our insurance , and they approved the hail damages and necessary repairs to be done. They cut a check to us and the mortgage company. Now , the private mortgage refuses to sign the check until we have the roof done. And he also keeps saying that he wants to inspect the job , to make sure it has been done before he signs anything. What should we do?
He’s a control Freak! We are very upset and we feel like this is not our house at all!